What Are Chatbots?

What Are Chatbots?

Marketing, Messenger Bots, Online Business , , ,
Chatbots have become a popular marketing tool, and that popularity is growing as younger consumers use them more and more. It can be an excellent customer service tool and way of automating basic business tasks easily, so you can forge better connections with your target audience in less time. What Are Chatbots? Chatbots are chat robots, similar to the autoresponders used in email marketing. Marketers set up replies to typical customer service questions and upload them to the bot. The bot then responds to texts or digital chat, basically carrying on an automatic conversation with potential customers and customers. The…
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What Are Messenger Bots

What Are Messenger Bots

Marketing, Messenger Bots , , ,
Messenger bots, also known as chatbots, are on the rise for a number of reasons. Consumers and businesses alike are finding them an invaluable tool for giving and getting information, and making connections like never before. Messenger bots are robots which send out pre-prepared messages. They are similar to the autoresponder in your email marketing platform, except they are triggered by certain keywords and phrases into giving what will hopefully be an appropriate matching response to the message that has been sent. Messenger bots use a combination of artificial intelligence (AI) and "natural language processing" to try to determine meaning…
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